Terms of Service

March 22, 2026

TEF TCF Canada Practice is an independent exam-preparation platform for TEF Canada and TCF Canada candidates. We are not affiliated with, endorsed by, or acting on behalf of official TEF or TCF exam bodies, test centres, or government authorities.

If you do not agree to these Terms, do not use the platform. If you use the platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

The platform currently includes, among other things:

• Free preview access for selected listening and reading practice.
• Paid one-time plans that unlock broader access to question banks, mock exams, dictation, writing tools, reports, badges, and leaderboard features.
• Account-based progress tracking, exam history, score summaries, and settings.
• Automated study tools such as AI writing feedback, CLB guidance, PDF-style progress exports, and practice reminders.

Features, limits, pricing, content coverage, and plan packaging may change over time. We do not guarantee that every feature will remain available forever or remain exactly as currently configured.

Some features require an account, including saved history, paid access, settings, and purchase verification. You agree to provide accurate information and keep your login credentials confidential.

You are responsible for activity that occurs through your account until you notify us of unauthorized use. We may suspend or restrict access if we believe an account is compromised, misleading, abusive, or being used in violation of these Terms.

We offer a free tier with limited access and paid plans that unlock broader features. Free-tier limits and paid-plan entitlements are described on the pricing page and in the product UI.

• Paid access is offered as one-time purchases, not recurring subscriptions or auto-renewals.
• Current plan options are 30-Day Access, 90-Day Access, and Lifetime Access. We may change pricing, packaging, or plan availability at any time for future purchases.
• Applicable taxes may be added at checkout based on the billing address and tax rules applied by our payment processor.
• Payments are processed by Stripe. We do not store your full payment card details on our own servers.
• Time-limited plans expire automatically at the end of the purchased access period and then revert to the free tier.
• If you buy another time-limited plan while you still have active paid access, we may extend your remaining access instead of replacing it.
• Lifetime Access means access for the life of the product and your account, subject to these Terms, service availability, and any legal or technical limits.
• All sales are final. We do not offer refunds for completed one-time purchases except where required by applicable law or where we explicitly state otherwise at checkout.

If you believe you were billed in error, contact us promptly so we can review the purchase and payment status.

We may refuse, cancel, or reverse access where required for fraud prevention, payment failure handling, compliance, or abuse investigation.

Some paid features use automated AI-generated feedback. These outputs are designed to support practice, not to provide official marking, certified language assessment, or guaranteed score predictions.

AI outputs can be incomplete, inaccurate, inconsistent, or unavailable. You remain responsible for reviewing any feedback before relying on it. Please do not submit highly sensitive personal information in writing responses or prompts.

You retain ownership of the content you submit, such as writing responses, contact form messages, referral submissions, and profile information. You grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, process, analyze, adapt, and display that content as needed to operate, secure, improve, and support the service.

You represent that you have the rights needed to submit the content and that your content does not infringe third-party rights or violate applicable law.

You agree not to:

• Use the service in a way that violates any applicable law or regulation.
• Share accounts, resell access, or help others bypass plan gates, limits, rate limits, or security controls.
• Copy, scrape, systematically extract, redistribute, or publicly post our question bank, audio, answer keys, reports, or site content without permission.
• Interfere with the platform, probe vulnerabilities, introduce malware, or attempt unauthorized access to users, systems, or data.
• Use bots or automated tools to access the service in bulk, except where we expressly allow it.
• Submit unlawful, infringing, abusive, or harmful content through writing tools, contact forms, referrals, or any other feature.

The platform, including its software, design, branding, question banks, audio, reports, exports, and editorial content, is owned by us or our licensors and is protected by intellectual property laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to use the service for your personal, non-commercial study purposes in accordance with these Terms. No other rights are granted.

We rely on third-party providers to operate parts of the platform, including:

• Stripe for checkout, payment processing, tax calculation, and payment verification.
• Analytics and infrastructure tools that help us measure usage, secure the service, and operate the platform.
• Email providers used to deliver transactional and reminder emails.
• AI model providers used to generate automated writing feedback.

Your use of those third-party services may also be subject to their own terms and privacy policies. We are not responsible for third-party systems we do not control.

The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted availability.

We do not guarantee exam results, immigration outcomes, score equivalency accuracy, or uninterrupted access. Practice scores, CLB mappings, AI feedback, analytics, and recommendations are informational tools only.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, business, goodwill, or data arising out of or related to your use of the service.

If we are found liable despite the previous sentence, our aggregate liability relating to the claim will not exceed the amount you paid us for the specific plan giving rise to the claim during the 12 months before the event, or CAD $50 if you did not make a paid purchase, to the extent permitted by law.

We may suspend, limit, or terminate access to the platform if you breach these Terms, misuse the service, create risk for other users, or if we need to address legal, operational, or security issues.

We may also modify or discontinue all or part of the service at any time. Where reasonably possible, we will try to present material changes in-product or on the relevant legal page.

These Terms are governed by the laws applicable in Canada, without regard to conflict of law principles, unless a different governing law is required by applicable consumer protection law.

We may update these Terms from time to time. When we do, we will post the updated version on this page and revise the "Last Updated" date. Continued use of the platform after the updated Terms become effective means you accept the revised Terms.

Questions about these Terms can be sent to tcftefprep@gmail.com or through our contact page.