DMCA & Notice-and-Takedown

April 28, 2026 (version 2026-04-28).

Notices of claimed copyright infringement should be sent to our designated agent at support@tcftefprep.com. We accept notices in English and in French. Notices that do not include the information set out in Section 2 may not be actionable.

To submit a notice under the United States Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(3), or to give us equivalent information for any other applicable jurisdiction, your notice must include:

1. an electronic or physical signature of the copyright owner or a person authorized to act on their behalf;
2. identification of the copyrighted work claimed to have been infringed, or a representative list of works if multiple works are involved;
3. identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate that material on the service (for example, a direct link, screenshot, or specific page or feature reference);
4. your full name, mailing address, telephone number, and email address;
5. a statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.

We may forward a copy of any notice we receive to the user who submitted the affected content, including your contact information, so that they can respond or, where applicable, file a counter-notice.

If you believe that material we removed or disabled was removed or disabled as a result of mistake or misidentification, you may submit a counter-notice that includes:

1. your physical or electronic signature;
2. identification of the material that was removed or to which access was disabled, and the location at which the material appeared before it was removed or access to it was disabled;
3. a statement, made under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;
4. your full name, mailing address, telephone number, and email address; and
5. a statement that you consent to the jurisdiction of the courts of the Province of Ontario, Canada, and (where applicable) of the federal court of the judicial district in which your address is located if your address is outside Canada, and that you will accept service of process from the person who provided the original notice or that person’s agent.

We may, at our option, forward a copy of a counter-notice to the original complainant. Where applicable law (including the DMCA) permits, we may restore access to the affected material if the original complainant does not bring a court action seeking a restraining order against the user within ten (10) business days of our forwarding the counter-notice.

In addition to the DMCA process above, we comply with the notice-and-notice regime under sections 41.25 and 41.26 of the Canadian Copyright Act. If you submit a notice under that regime, we will forward your notice to the affected user where it complies with the statutory requirements; we are not required to remove or disable access to the material under the notice-and-notice regime, but we may do so under our own contractual rights with the user.

We maintain a repeat-infringer policy. Accounts that are the subject of repeated, substantiated infringement notices may be suspended or terminated, with or without prior warning. Termination for repeat infringement may include forfeiture of unused AI credits, store credit, referral balances, and access to study history, in accordance with our Acceptable Use Policy and Refund Policy.

Knowingly submitting a materially false notice or counter-notice may expose you to liability for damages, including costs and legal fees, under section 512(f) of the DMCA and corresponding provisions of other applicable law. We may decline to act on notices that we reasonably believe to be abusive, repetitive, or filed in bad faith, and we may take action under our Acceptable Use Policy against accounts that misuse this process.

The platform's question banks, audio recordings, sample answers, AI feedback, score reports, editorial content, branding, and underlying datasets are owned by us or our licensors. If you find our content reproduced elsewhere without permission, please report it to us at support@tcftefprep.com so that we can take appropriate action under copyright law and under our Terms of Service, including the liquidated-damages provisions in Section 12 of those Terms.

We may update this Policy from time to time. When we do, we will post the updated version on this page and revise the "Last Updated" date and version.